Are you experiencing Error code 11 in your AOL Mail account? If yes! Then you are on the right page as we are going to discuss the ways to fix this error in this post. Error 11 message indicates that your account is not active anymore. In such a case you need to approach the right way to fix this error. AOL automatically deactivates those accounts that have not been logged in since the last 12 months. If you are also one of those who has not logged in to their AOL Mail login account since 1 year then you may not be able to activate your account without filling in the account activation applications form. So, with no further delay, let move on to discuss the tactics to fix the Error 11 code in AOL Mail.  

Tips to fix the Error 11 code in AOL Mail

The easy and quick tips to activate your AOL mail account are given below:

  • Make sure that your device is connected to a secured WiFi network
  • Visit the browser or AOL mobile app on which you are trying to access your account and re-enter the sign-in credentials
  • Clear the cache files and data of your browser and then restart your device
  • Try to enter the current password detail of your AOL Mail login account
  • Make sure that you have added as a trusted website on the browser
  • Try to use a different browser on your device
  • If the above tips do not work out then you need to contact AOL Support Team

Way to fix the Error 11 code by contacting the customer support team

  1. Using a browser of your device, log in to your AOL login account
  2. Now, locate the ‘Contact’ option and tap on it
  3. Then, choose a way to contact AOL such as chat, call, or email
  4. Once after connecting with an AOL customer service agent speak the issue
  5. Follow the instructions told by the AOL agent to fix the Error 11 code in AOL Mail
  6. Finally, you have completed the steps to contact the AOL support team


To sum up, fix the Error 11 code in your AOL Mail account easily and quickly by approaching the tips that are given above in this post. While speaking with the AOL customer support team, make sure to tell them the actual issue with your account. Hopefully, you have fixed the Error 11 code in your AOL Mail login account by referring to this post.