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Avaya Aura® Communication Applications Support Certified Exam Sample Questions (Q45-Q50):
NEW QUESTION # 45
Considering the message flow to an Avaya Aura Contact Center (AACC) agent, which statement about the media path from the incoming caller is true?
- A. It is anchored on the Avaya Aura Media Server if using SIP agent.
- B. It is not anchored on the Avaya Aura Media Server.
- C. It is anchored on the Avaya Aura Media Server for the duration of the call.
- D. It is anchored on the Avaya Aura Media Server until the agent answers the call.
Answer: C
NEW QUESTION # 46
How can you enable all levels of the log, including debug, to be dumped into the ps.log file?
- A. Use SSH to the PresenceServices Avaya Breeze™ node and execute thece dlogon PresenceServicescommand.
- B. Use SSH to Avaya Aura System Manager (SMGR) and execute theedp dlogon allcommand.
- C. Web browse to Avaya Aura System Manager (SMGR), navigate to Services > Events > Logs > Log Settings, then enter PresenceServices into the Logger filed, and enter ALL into Log Level.
- D. Use SSH to the PresenceServices Avaya Breeze™ node and execute theedp dlogon allcommand.
Answer: C
NEW QUESTION # 47
Which statement about Remote Workers on Avaya Session Border Controller for Enterprise (SBCE) is true?
- A. With SBCE, Remote Workers no longer need to use Virtual Private Network (VPN).
- B. With SBCE, Remote Workers have less telephone features available compared to Office Workers.
- C. With SBCE, Remote Workers have to come to the office to get new firmware on their phones.
- D. With SBCE, Remote Workers must use a different dial plan to Office Workers.
Answer: A
NEW QUESTION # 48
After completing Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology, what is the next discipline to be completed?
- A. Discipline 5 - Choose Corrective Actions
- B. Discipline 5 - Prevent Recurrences
- C. Discipline 5 - Implement a Work-around
- D. Discipline 5 - Implement Corrective Actions
Answer: A
NEW QUESTION # 49
Avaya Support personnel report a case, including root cause and resolution, in the Knowledge Base.
Which 8D Methodology discipline covers this action?
- A. D7
- B. D6
- C. D5
- D. D8
Answer: A
Explanation:
Explanation
https://quality-one.com/8d/#:~:text=The%208D%20problem%20solving%20process,similar%20problems%20in
NEW QUESTION # 50
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